Reference and access for archives and manuscripts /

Oestreicher, Cheryl,

Reference and access for archives and manuscripts / [print] Cheryl Oestreicher. - Chicago, Illinois : Society of American Archivists, (c)2020. - xv, 195 pages : forms ; 26 cm - Archival fundamentals series III ; 4 . - Archival fundamentals series III ; 4. .



Contextualizing reference within an archives program -- Reference skills and knowledge -- Users -- Reference interaction -- Physical access -- Intellectual access -- Virtual access -- Ethics, patron privacy, and accessibility -- Legal regulations -- Use policies -- Outreach -- Assessment of reference programs APPENDICES: -- Examples of reference manuals -- Examples of registration forms -- Examples of online reference request forms -- Examples of reproduction request forms -- Examples of permission to publish forms.

"Access and reference services are central to engaging with historical resources. As more people encounter archives for scholarly and avocational research, as part of creative pursuits, or to exercise their rights as citizens to access records, the possibilities for how collections are used will continue to evolve. Archivists need to be familiar with who their users are, understand why they're using archival collections, and engage in outreach so that they can provide excellent reference services."--Back cover.



9781945246388


Archives--Reference services.
Information storage and retrieval systems--Archival materials.
Manuscripts--Information services.
Reference services (Libraries)

CD971.S678.R444 2020 CD971