Disintegrating democracy at work labor unions and the future of good jobs in the service economy /

Doellgast, Virginia Lee, 1976-

Disintegrating democracy at work labor unions and the future of good jobs in the service economy / Virginia Doellgast. - Ithaca : ILR Press, (c)2012. - 1 online resource (xviii, 248 pages) illustrations.

Includes bibliographies and index.

Changes in market and collective bargaining -- Using power in the workplace -- Losing power in the networked firm -- Broadening the comparison --



9780801463976


Call centers--United States.
Call centers--Germany.
Telecommunication--Employees--Labor unions--United States.
Telecommunication--Employees--Labor unions--Germany.
Service industries workers--Labor unions--United States.
Service industries workers--Labor unions--Germany.
Industrial management--Employee participation--United States.
Industrial management--Employee participation--Germany.


Electronic Books.

HE8789 / .D575 2012