Operations forensics : business performance analysis using operations measures and tools / Richard Lai.

Includes bibliographies and index.

Operations forensics -- What financial statements may or may not reveal -- Indicators of accounting performance -- Indicators of stock market performance -- Indicators of disruption -- Indicators of distress -- The many facets of due diligence -- Assessing the customer base -- Assessing lean management -- Assessing risks -- Assessing options -- Turning around purchasing -- Turning around production -- Turning around distribution -- Sustaining the turnaround.

Investors and analysts often need to look into a firm's operations more deeply than traditional financial statements and models allow. This book describes newly developed tools for using operations metrics to discern and influence the valuation of a firm. It is the first to present these techniques from a unified perspective: that of operations forensics, which looks at operations management not from the traditional point of view of a manager but from that of an investor or shareholder. After a discussion of financial statements and the useful but incomplete insights they provide, the book covers the three components of operations forensics: operational indicators, operations details that can predict future performance; operational due diligence, methods for verifying companies' claims about operational excellence and valuing their operational assets; and operational turnaround, an innovative approach to buyout and turnaround strategies. The text also offers brief reviews of operations management concepts, real-world examples of operations forensics, and a glossary. The mathematical material gradually increases in sophistication as the book progresses (but can be skipped without loss of continuity). Each chapter concludes with a "Takeaways and Toolkit" section, a brief summary of prior research, and suggestions for further reading. Operations forensics offers powerful tools and frameworks for financial analysts, private equity firms, managers, and consultants. This book provides a valuable resource for MBA students and practitioners. Downloadable supplementary material for instructors includes figures form the text and 42 slides that can be used for class presentations

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