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Involving customers in new service developmenteditors, Bo Edvardsson ... [and others.

Contributor(s): Material type: TextTextSeries: Publication details: London : Imperial College Press ; 2006.; London : Distributed by World Scientific Pub. Company, (c)2006.Description: 1 online resource (viii, 323 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781860948893
Subject(s): Genre/Form: LOC classification:
  • HF5415 .I586 2006
Online resources: Available additional physical forms:
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) G. Allen Fleece Library ONLINE Non-fiction HF5415.153 (Browse shelf(Opens below)) Link to resource Available ocn825768781

Includes bibliographies and index.

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