Judgment calls : 12 stories of big decisions and the teams that got them right / Thomas H. Davenport and Brook Manville.

By:

Davenport, Thomas H, 1954- [Author]

Contributor(s):

Manville, Brook, 1950-

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781422183960

Other title:

12 stories of big decisions and the teams that got them right
Twelve stories of big decisions and the teams that got them right

Subject(s):

Genre/Form:

Electronic Books.

LOC classification:

HD30 .J834 2012

Online resources:

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Available additional physical forms:

Contents:

part 1. Stories about the participative problem-solving process. NASA STS-119 : should we launch? -- WGB Homes : how can we sell this house? -- McKinsey and Company : should we recruit from a different pool of talent? -- part 2. Stories about the opportunities of technology and analytics. Partners HealthCare System : how should we treat this patient? -- Cognizant : how will all these daily decisions get made? -- Charlotte-Mecklenburg Schools : how can we improve student performance? -- part 3. Stories about the power of culture. Ancient Athenians : how can we defend against life-or-death invasion? -- Mabel Yu and The Vanguard Group : should we recommend this bond to investors? -- EMC : how can we cut our costs in tough times? -- part 4. Stories about leaders setting the right context. Media General : should we restructure for a new strategy? -- The Wallace Foundation : how can we focus a strategy for more mission impact? -- Tweezerman : should we take the business to the next level of growth? -- Conclusion : final reflections and some implications for tomorrow's leaders.

Subject: Great decisions depend on judgment calls, but in a complicated and fast-changing situation (like a modern business), no one leader's knowledge and perspective is sufficient to make them wisely. Some decision-makers have found ways to tap the collective judgment of their people - and leaders of other groups can profit from them. What's the story behind great decisions? Is decision-making the responsibility of one leader or should it rest on the shoulders of the collective team? In Judgment Calls, authors Tom Davenport and Brooke Manville share twelve stories of organizations that have successfully tapped the diverse perspectives and deep knowledge of their people to build an organizational decision-making capability - a competence they say can make the difference between success and failure.

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE	Non-fiction	HD30.23 (Browse shelf(Opens below))	Link to resource	Available		ocn865508410

Includes bibliographies and index.

Introduction : great men, not so great decisions -- part 1. Stories about the participative problem-solving process. NASA STS-119 : should we launch? -- WGB Homes : how can we sell this house? -- McKinsey and Company : should we recruit from a different pool of talent? -- part 2. Stories about the opportunities of technology and analytics. Partners HealthCare System : how should we treat this patient? -- Cognizant : how will all these daily decisions get made? -- Charlotte-Mecklenburg Schools : how can we improve student performance? -- part 3. Stories about the power of culture. Ancient Athenians : how can we defend against life-or-death invasion? -- Mabel Yu and The Vanguard Group : should we recommend this bond to investors? -- EMC : how can we cut our costs in tough times? -- part 4. Stories about leaders setting the right context. Media General : should we restructure for a new strategy? -- The Wallace Foundation : how can we focus a strategy for more mission impact? -- Tweezerman : should we take the business to the next level of growth? -- Conclusion : final reflections and some implications for tomorrow's leaders.

Great decisions depend on judgment calls, but in a complicated and fast-changing situation (like a modern business), no one leader's knowledge and perspective is sufficient to make them wisely. Some decision-makers have found ways to tap the collective judgment of their people - and leaders of other groups can profit from them. What's the story behind great decisions? Is decision-making the responsibility of one leader or should it rest on the shoulders of the collective team? In Judgment Calls, authors Tom Davenport and Brooke Manville share twelve stories of organizations that have successfully tapped the diverse perspectives and deep knowledge of their people to build an organizational decision-making capability - a competence they say can make the difference between success and failure.

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