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The experience economy /B. Joseph Pine II, James H. Gilmore.

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. : Harvard Business Review Press, (c)2011.Edition: Updatedition. editionDescription: 1 online resource (xxvii, 359 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781422143438
  • 9781322352183
Subject(s): Genre/Form: LOC classification:
  • HF5415 .E974 2011
Online resources: Available additional physical forms:
Contents:
Preview: step right up : Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience : Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Encore: exit, stage right.
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) G. Allen Fleece Library ONLINE Non-fiction HF5415.15 (Browse shelf(Opens below)) Link to resource Available ocn867050294

Revised edition of: The experience economy : work is theatre and every business a stage. 1999.

Includes bibliographies and index.

Preview to the updated edition: Beyond goods and services -- Preview: step right up : Welcome to the experience economy -- Setting the stage -- The show must go on -- Get your act together -- Experiencing less sacrifice -- Intermission: a refreshing experience : Work is theatre -- Performing to form -- Now act your part -- The customer is the product -- Finding your role in the world -- Encore: exit, stage right.

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